Terms & Conditions

All online transactions must be completed in full and payment received before delivery / completion of order. Information provided by the customer is understood to be accurate and any delays at the point of delivery may incur additional charges.

The freight component of this store is designed to accommodate all customers around Australia, any order processed incorrectly may incur the flat rate freight charges plus any additional charges if delays are incurred.

Polyplus Solutions Pty Ltd reserve the right to reissue an invoice that has been generated by the online store as system errors do occur. 


Polyplus Solutions Pty Ltd will under no circumstances, to the extent permitted by law, be liable for any damages or loss whatsoever, whether direct, indirect, punitive, special, or consequential. Nor will Polyplus Solutions Pty Ltd be liable for any loss of profits that are directly or indirectly related to the use of or, the inability to use, the Polyplus online store website, even if advised of the possibility of such damages or that such damages were foreseeable.
Where Polyplus Solutions Pty Ltd is unable to exclude liability for breach of terms and/or conditions of any implied warranty by virtue of any statute, then its liability shall be limited to any one or more of the following:
    the replacement of the goods or the supply of equivalent goods;
    or the payment of the cost of having these products supplied again.


PolyPlus do not currently have any licensed affiliated businesses, online or otherwise. Any business or website claiming to be affiliated with Polyplus is misleading and should not be trusted.

The information contained within this Web Site is provided by Polyplus Solutions Pty Ltd in good faith that the information is accurate and current and is represented in accordance with Australian law.
To the extent that this law is not in accordance with the country within which you reside or are accessing this Web Site, this disclaimer does not apply to you and you should refrain from accessing and purchasing from it. If you proceed and do access and purchase from the Polyplus online store web site you acknowledge that you agree with the Terms and Condition contained herein and agree to indemnify Polyplus Solutions Pty Ltd of any damages, losses or costs you incur as a consequence.
Polyplus Solutions Pty Ltd makes no representations or warranties of any kind, expressed or implied, as to the operation of the site or the information, content and materials, including the currency, accuracy or completeness, of any content or any information provided by third parties, on Polyplus Solutions Pty Ltd web site. Polyplus Solutions Pty Ltd disclaims the accuracy of all descriptions and specifications of the products included on its Web Sites.
Polyplus Solutions Pty Ltd will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Polyplus Solutions Pty Ltd will not guarantee that your access to this web site, or the functions contained within will be uninterrupted or error free.
Polyplus Solutions Pty Ltd will not guarantee that any errors will be corrected or that the Web Site or the server is free of viruses, malicious computer code transmitted on or through the Web Site or other harmful components.
Prices and products are current at the time of listing on our Website but are subject to change without notice. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Polyplus Solutions Pty Ltd shall have the right to refuse or cancel any orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your credit card or Pay Pal account has been charged.
Damaged Goods
Please verify that your goods have been shipped without damage when receiving stock. No goods will be accepted as damaged in transit if signed for without notification to the shipping company.

Please see our Delivery Information page for all information relating to delivery information.
Polyplus Solutions Pty Ltd reserves the right to change the freight and handling costs as we see fit. Freight options must be adhered to and Polyplus reserve the right to charge additional amounts due to incorrect information being supplied or delays incurred at the time of delivery.
Refunds & Exchange/ Repairs
If you are able to provide satisfactory proof of purchase, Polyplus Solutions Pty Ltd may offer you a product exchange or refund on most merchandise. Refunds will be given using your original payment method.
If you have simply changed your mind, Polyplus Solutions Pty Ltd may offer you a refund or exchange provided that the product is in as new condition and the refund or exchange is sought within 14 days of purchase. Polyplus Solutions Pty Ltd reserve the right to refuse a refund or exchange. All refunds will incur a 15% restocking fee unless negotiated individually.
If you believe an item is faulty, we may need to send the item to the manufacturer for assessment to determine whether or not you are entitled to an exchange, refund or exchange. Please be aware any shipping cost incurred to return the product to us will be deducted from your refund.

Please see our Privacy Policy for full Privacy details. 
Polyplus Solutions Pty Ltd value the relationship we have with our customers and we are committed to responsible information handling practices. The privacy of your information on the Internet is important to us. 
ALL personal information collected on Polyplus Solutions Pty Ltd is transmitted over a industry standard 128 bit secure SSL connection using our bank, and never passed on to third parties.
Credit Card details are securely collected at the time of payment for the sole purpose of transmitting to the banks for processing. No Credit card information is ever physically stored in the Polyplus Solutions Pty Ltd database.
We are committed to the Privacy Principles under the Privacy Act 1988 - available at: http://www.privacy.gov.au/publications/ipps.html 
If you have any further questions please contact us through the Contact Form.
Full details of your consumer rights may be found at http://www.consumerlaw.gov.au/